This privacy policy  aims to provide clear information about the processing of personal data of end customers, chefs  and, in general, of all users, collected during the use of the website  clochez.com  (hereinafter, the “ Site ”) pursuant to Regulation (EU) 2016/679 (hereinafter, the “ GDPR ”) and national legislation on the protection of personal data.

In relation to the aforementioned activities,  the data controller – i.e. the entity that determines the purposes and means of processing of customers’ personal data – is Prestigio Srl , with registered office in  viale Galileo Ferraris n. 93, 50019 – Sesto Fiorentino (FI), tax code, VAT number and registration number in the Florence Company Register 07317560485, contact email address:  prestigio2023@pec.it .  The Data Controller reserves the right to appoint third parties as Data Processors of personal data managed for the purposes of technical assistance , maintenance and management of the Site, whose details may be communicated following a request to the address  info@bonsaigrowth.it . The Data Controller has appointed Bonsai srls as the data controller, for the purposes of analysis, management, problem solving, data maintenance, whose details may be communicated following a request to the address  info@bonsaigrowth.it.

The use of cookies on the Site is also regulated by the specific cookie policy , which can be consulted separately.

By using the Site, the user may be asked to provide various types of personal data (by which we mean any information relating to an identified or identifiable natural person, defined as “data subject”), which are therefore listed in summary below, together with their respective purposes:

The transmission of such data occurs by the user on a voluntary basis with the methods indicated from time to time on the site and they are processed for the purpose of:

1. respond to requests that the user sends through forms on the site;
2. only with the express consent of the user, send commercial communications.

The identification data will be retained for the time strictly necessary to complete the provision of the service to the user and/or to process the request.

The legal basis for the processing of the identifying data communicated by the user is the consent of the interested party (art. 6, letter a of the GDPR).

The storage of navigation data will be limited to the time strictly necessary to satisfy the analysis needs and, in any case, will not exceed 2 years , without prejudice to the need to apply a longer storage period in the event of investigations by the Public Authority. 

The legal basis for the processing of browsing data is the legitimate interest of the Data Controller (art. 6, letter f of the GDPR), as well as, alternatively, the consent expressed by the user (art. 6, letter a of the GDPR), when aimed at profiling the habits of the user.

At the  end  of the retention period indicated for each category of personal data, they will be deleted. Therefore, at the expiration of this term the right  of  access, cancellation, rectification and the right to portability  of  personal data can no longer be exercised.

With reference to the processing purposes listed in the previous paragraph,  the  Site shares users' personal data with third-party service providers, including companies specialized in the identification and prevention of fraud, providers of analysis and statistics services, providers of services related to advertising and marketing , etc. 

The list of third-party suppliers who receive users' personal data pursuant to the above is as follows:

Users have the right to request and obtain free of charge from the Owner a copy of the standard clauses defined at community level and signed with each of the suppliers located outside the European Union, in order to obtain more information on which data are processed by them, on the methods of processing and on contact details. 

With  reference  to your personal data being processed, the user has the right to:

• request access to personal data concerning him or her and obtain a copy thereof;
• request the rectification of personal data concerning him/her (without prejudice to the fact that registered users can independently proceed to rectify their data via their own account ) 
• revoke at any time the consent to the processing previously expressed;
• obtain the deletion of your personal data for which consent has been revoked or, in any case, in the event that such data is no longer necessary with respect to the purposes for which it was processed, or if its deletion is required to fulfill a legal obligation or imposed by the public authority;
• obtain the limitation of processing: in this case, the Data Controller will not process the personal data for any purpose other than their storage;
• receive your personal data on a readable medium to transfer them to another owner without impediments by the Owner: this right can be exercised when the personal data are processed with automated tools and the processing is based on the user's consent, on the need to fulfill a contract to which the user is a party;
• lodge a complaint with the competent data protection supervisory authority or take legal action.

To exercise their rights in relation to the processing of personal data, users may address a request to the contact details of the Owner indicated in this Privacy Policy. Requests are processed by the Owner as soon as possible, in any case within one month.

In addition to the rights listed above, the user has the right to object to the processing of his/her personal data, when the processing is based on the legitimate interest of the Owner, or when it is carried out for direct marketing purposes .

If the user objects to the processing carried out for direct marketing purposes , the personal data will no longer be processed for such purposes.

The Owner reserves the right to make changes to this Privacy Policy at any time, notifying the circumstance to users, through specific notifications, or, if the change significantly affects the protection of personal data, through notification to the contacts of individual users. In any case, users are invited to consult this Privacy Policy frequently, referring to the date of the last modification indicated at the bottom.

version updated to 03/14/2024

What are cookies and tracking tools?

In general, tracking tools are scripts that websites install on the user's devices for various purposes, such as improving the browsing experience, storing login credentials, etc. Cookies , in turn, are a type of tracking tools that consist of small portions of data stored within the user's device or browser . 

What is the purpose of the Cookie Policy? 

This document contains information regarding the use of cookies on the website  clochez.com (hereinafter, the “ Site ”)  specifying their function. 

The Site uses both so-called “first-party” tracking tools, i.e. managed directly by the Data Controller (as defined below), and tracking tools managed by third parties (hereinafter, the “ Third Parties ”). 

If a user needs to obtain further information or clarifications, he/she can contact the Owner and consult the privacy policies of the Third Parties (via the links made available in the privacy policy  and/or in this Cookie Policy).

Given the objective complexity of identifying tracking technologies, users are invited to contact the Owner if they wish to receive further information regarding the use of such technologies on this Site.

What cookies  are used on the Site?

Below, we identify information regarding the individual first- party and third-party cookies   used on the Site, including information on the retention period of the data collected. 

The Site uses technical cookies , i.e. cookies necessary for the functioning of the Site, and analytical cookies  , i.e. cookies  functional to the analysis of the performance of the Site and the compilation of statistics aimed at improving the commercial offer and functionality.

How can I manage my tracking tool preferences?

Users can manage preferences related to tracking tools and give or withdraw consent to their use in various ways.

Users can, for example, find information on how to manage cookies  in some of the most popular browsers at the following addresses:

• Google Chrome: https://www.google.com/chrome/privacy/ 
• Mozilla Firefox: https://www.mozilla.org/en-US/privacy/firefox/ 
• Apple Safari: https://www.apple.com/legal/privacy/en-ww/ 
• Microsoft Edge: https://privacy.microsoft.com/en-US/privacystatement 
• Brave: https://brave.com/privacy/ 
• Opera: https://help.opera.com/en/latest/security-and-privacy/ 

Finally, users can adjust their consent settings for the use of tracking tools other than “technical” ones through the preference adjustment tool accessible via the dedicated button located at the bottom of the Site.

Users acknowledge that disabling certain tracking tools may prevent optimal use of certain functions of the Site.

Who is the Data Controller of the personal data collected through tracking tools?

The data controller of users' personal data, i.e. the entity that determines the purposes and means of processing such personal data, is  Prestigio Srl ,  with registered office in  viale Galileo Ferraris n. 93, 50019 – Sesto Fiorentino (FI), tax code, VAT number and registration number in the Florence Company Register 07317560485, contact email address: prestigio2023@pec.it .

For what purposes are the data processed and what is the applicable legal basis?

The navigation data collected through technical tracking tools are processed exclusively to allow the user to use the Site and its services. The processing is therefore necessary for the purpose of performing a service requested by the user and is also justified by the legitimate interest of the Data Controller in the functioning of the Site.

The navigation data collected through statistical tracking tools are aimed at statistical analysis and performance tests . The legal basis is based on the legitimate interest of the Owner and users in improving the functionality of the Site. The processing may also take place on the basis of the user's consent to the use of his/her data for statistical and analytical purposes, when such data allow the identification of the customer.

The data collected through profiling tracking tools are intended to provide personalized commercial and advertising content based on the user's behavior and preferences. The processing is based on the consent expressed by the user.

What are the rights of users with reference to their personal data?

With reference to the personal data processed by the Data Controller, the user has the right to:

• request access to personal data concerning him or her and obtain a copy thereof;
• request the rectification of personal data concerning him/her (without prejudice to the fact that registered users can independently proceed to rectify their data via their own account );
• revoke at any time the consent to the processing previously expressed;
• obtain the deletion of your personal data for which consent has been revoked or, in any case, in the event that such data is no longer necessary with respect to the purposes for which it was processed, or if its deletion is required to fulfill a legal obligation or imposed by the public authority;
• obtain the limitation of processing: in this case, the Data Controller will not process the personal data for any purpose other than their storage;
• receive your personal data on a readable medium to transfer them to another owner without impediments by the Owner: this right can be exercised when the personal data are processed with automated tools and the processing is based on the user's consent, on the need to fulfill a contract to which the user is a party;
• lodge a complaint with the competent data protection supervisory authority or take legal action.

To exercise their rights in relation to the processing of personal data, users can address a request to the contact details of the Owner indicated in this Cookie Policy. Requests are processed by the Owner as soon as possible, in any case within one month.

Right to object

In addition to the rights listed above, the user has the right to object to the processing of his/her personal data, when the processing is based on the legitimate interest of the Owner, or when it is carried out for direct marketing purposes .

If the user objects to the processing carried out for direct marketing purposes, the personal data will no longer be processed for such purposes.

For any other information regarding the processing of personal data, users are invited to consult the  Privacy Policy .